Privacy Policy

This Privacy Policy explains how SilverChalisa collects, uses, and protects your information when you shop with us.

1. Information we collect

When you place an order, we may collect:

• Name, phone number, and email
• Delivery address (including city, state, and pincode)
• Order details (product, quantity, amount)
• Payment reference details needed to confirm UPI transactions

2. How we use information

We use your information to:

• Process and fulfill orders
• Confirm payments and share order updates
• Improve customer support and website experience
• Comply with legal or accounting requirements

3. Sharing

We may share necessary details with payment partners, courier partners, and service providers only to complete your order. We do not sell your personal data.

4. Data security

We take reasonable steps to protect order and customer data. No method of transmission over the internet is fully secure; please share only accurate details needed for delivery.

5. Cookies

The website may use basic storage or cookies needed for cart/admin session and site performance. You can control cookies through your browser settings.

6. Your rights

You may request correction of your delivery details on an open order by contacting support with your Order ID.

7. Contact

For privacy-related requests, contact SilverChalisa support through the website.